Help Resources

There are days when tutorials just won’t cut it. Is your question too advanced for the forums? Need to talk to a person instead?

Try connecting to a community of developers. Yahoo! Groups and the Figleaf Mailing Lists are great ways to find and talk to the pros. The ones I subscribe to are:

Some quick tips before asking your first question:

  • Search the archives. Chances are good that someone else had the same trouble.
  • Be specific. If your question is too broad, it won’t get answered.
  • Be brief. 2 page diatribes aren’t read. They’re trashed. Bonus points for clear, concise messages.
  • Try a format. E-mails that can be skimmed are good. The ones that get responses are similar in format: a short paragraph to explain your problem, a question at the end of it, a few lines of code after. Complex questions sometimes have 3 paragraphs, a question or two, then some lines of code.
  • Mark it OT if it’s a discussion question or off-topic. It signals to others that its something to read at leisure, not a pressing issue.
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